Lexplore
The case
Present information that helps teachers make individualized decisions that strengthen the reading level of individual students.
The client
Lexplore provides a digital, evidence-based way to measure a student’s reading level. Within a few minutes, you get accurate reading data, along with recommendations for instruction. The results help teachers to better understand each student's reading level and make it possible for them to track the development over time.
My role
UX designer
The team
Anton Avernäs
Cecilia Parkert
Felicia Holmlund
Oscar Jansson
Time
7 weeks
Design process
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EMPATHIZE
Research
Once we had gained an understanding of Lexplore's vision, there was still a gap between the understanding of the Swedish school system and Lexplore's users. Before we could deal with the case, we needed to gain a better understanding of the areas through research. We developed a research plan to define the research goals and research methods to collect the data for the case. As a result, we were able to conduct research with a clear direction and purpose.
The research methods included market research, competitive analysis, and qualitative interviews, where information was gathered throughout the whole UX process to make sure we had covered as many areas as possible.
DEFINE
Defining the issues
Based on the synthesis of the research, it was time to define the core issues we had discovered through the research phase and outline the structure that would result in solutions related to the case of Lexplore.
Persona and User journey
To better understand the data we had collected, personas were made based on the findings with focus on user needs. With personas at hand, user journeys were made for each persona to visualize the issues the user face when using Lexplore’s platform and understand in what context Lexplore takes place.
One of the user journeys
IDEATE
Translating needs
into features
The project focused on the research phase where we mainly focused on delivering insights to Lexplore. However, as a result of the research and the issues we discovered, potential solutions had emerged. Therefore, we decided to have a further look at our ideas with help of convenient frameworks.
What frameworks were used? To better understand and visualize how actors and solutions are linked and get a consensus about the project, we decided to construct an Impact map (Effektkarta - InUse). The framework helped the project to move forward by clarifying "who is the user of the solution you aim to develop" and "what is the user need". The users' goals were linked to the goals of the business and the effect we wanted to achieve.
With multiple ideas of how Lexplore can optimize their platform for their users, we validated the ideas with Value Proposition Canvas. It resulted in a priority of the ideas of which ones we would put most of our focus on. These ideas were later converted into wireframes to visualize the idea in the context of Lexplore’s platform.
Regardless of how often the educators sign in and out of the platform, it should be easy for them to proceed with previous work. As you can see at the top of the frame, the educators get direct access to recently visited classes and groups without searching for them in the system. As a result, the work process on the platform becomes more time-efficient than it used to be.
As the students' levels can differ within one class, it increases the difficulty for the educator to adapt the education that is optimal for everyone. Therefore, with an upgrade of the platform, the educator gets the opportunity to notice students who have similar needs for support and pair them into groups. This opportunity encourages educators to provide educational material that is adapted to the needs within the group.
